Creating value in airports requires a holistic understanding of airports as both an essential public infrastructure and a commercial entity.
CAI brings together the knowledge, experience and skills needed to help partner airports deliver a best-in-class travel experience while optimising the airport’s commercial potential.
Sustained Shareholder Value Creation
AIRPORTS OF SOUTHERN RUSSIA
CAI marked its first foray into Russia in June 2012. It invested in four airports in the Krasnodar region which serves the resorts of Anapa, Gelendzhik, Sochi, and the business centre and political capital of the region, Krasnodar.
CAI provides a comprehensive range of services to the investee airports to drive multi-faceted improvements across all business lines. This includes traffic development, capacity planning, commercial and retail development, airport service quality and operational efficiency enhancements.
General airport improvements such as self check-in counters and a new service blueprinting concept were introduced to uplift the passenger experience. Sochi and Anapa Airports inaugurated a new VIP terminal and a passenger terminal respectively to cater to evolving passenger demands. Krasnodar and Sochi Airports also revamped their commercial space, to offer passengers even more shopping options, while work is underway to expand the capacity at Gelendzhik Airport.
With CAI’s active participation, the airports’ traffic hit 10 million passengers in 2016 – nearly double that of 2012.
The results of CAI’s integrated management approach were validated when all four airports garnered top accolades since 2015 at the National Aviation Infrastructure Show. The judging criteria was based on passenger services quality, airline marketing and services, infrastructure modernisation, security, non-aviation business as well as public relations strategy.
Sochi International Airport also came up tops at the Airports Council International Airport Service Quality Awards, receiving Best Airport awards consecutively in 2015, 2016 and 2017.
- Operations and management
- Technical support service
- Transaction advisory and management
- Management of joint ventures
- Airport diagnostics
- Airport privatisation advisory and management