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Our Profile

 
 


Changi Airports International (CAI) is both an investor and manager of airports worldwide.

CAI is a wholly-owned subsidiary of Changi Airport Group (CAG). CAG is the operator and manager of the highly acclaimed Changi Airport.

The company is built on the expertise and resources of Singapore's Changi Airport. Since its inception in 1981, the airport has garnered more than 370 international awards testifying to its unrivalled standards of operational efficiency and passenger experience.

In 2011, CAI was conferred the Asia Pacific Airport Investment Company of the Year Award by global growth consulting firm Frost & Sullivan. It was the second time that CAI had won the award, the first being in 2008.

Changi Airport received 42.0 million passengers in 2010. Terminal 3, which opened in January 2008, has increased Singapore Changi Airport's annual handling capacity to about 70 million passengers.

CAI's broad range of business activities include investment in foreign airports, provision of consultancy services and airport management services.

CAI’s investment philosophy is one which recognizes airports as a unique class of assets: a vital part of a country’s transport infrastructure on which its economy, trade and business depend. The analysis of each investment and the choice of value creation strategy are predicated on an intimate knowledge of the processes which underpin the growth of the asset. We determine the route development potential, the untapped efficiencies and the positioning of the assets.

Our consultancy services include the core areas of airport management, airport retail planning and airport master planning.

CAI also provides training services to overseas airports in areas such as airport commercial management, operational efficiency and customer service. Some of our training programmes are conducted, in collaboration with the Singapore Aviation Academy (SAA).

As airport operators ourselves, we understand the business. We understand the dynamics which affect our industry and we have the right experiences in running a world class airport. We will partner you to realise the potential of your airport and create value for all stakeholders.
 
     
   
     
 

Changi Awards and Accolades

 
 


Since Changi Airport won its first award in 1988, it has become a blueprint of success and today, Changi Airport has earned more than 370 awards from international travel organizations and publications.


Please click here to view the full list of Changi's Awards and Accolades.

 
     
 
         
   
Best Worldwide Airport

1. Best Worldwide Airport

Award Presentation:
  - Buying Business Travel 2009 Awards

Publication / Organisation:
  - Buying Business Travel

Circulation:
  - UK

No. of times Changi has won this award - 4 (2005, 2007-2009)

   
         
   

2. Best Duty Free Airport

Award Presentation:
  - Gold List 2009

Publication / Organisation:
  - Luxury Travel & Style Magazine

Circulation:
  - Australia

No. of times Changi has won this award - 1 (2009)

   
         
   
Top Worldwide Airport

3. Top Worldwide Airport

Award Presentation:
  - Wanderlust Travel Awards 2011

Publication / Organisation:
  - Wanderlust

Circulation:
  - UK

No. of times Changi has won this award - 9
(1999, 2001, 2003, 2005, 2007-2011)

   
         
   
Best Airport in Asia Pacific

4. Best Airport in Asia Pacific

Award Presentation:
  - 6th Annual Readers Choice Awards

Publication / Organisation:
  - DestinAsian

Circulation:
  - Asia Pacific

No. of times Changi has won this award - 6 (2006-2011)

   
         
   

5. Airport Authority with the Most Supportive Approach to Travel Retail

Award Presentation:
  - Raven Fox Global Travel Retail Award

Publication / Organisation:
  - Duty Free News International & Travel Retailer International

Circulation:
  - World

No. of times Changi has won this award - 5 (2006-2010)

   
         
   

6. Best Asia Airport

Award Presentation:
  - AsiaOne People’s Choice Awards

Publication / Organisation:
  - AsiaOne

Circulation:
  - World

No. of times Changi has won this award - 2 (2009-2010)

   
         
   

7. Asia Pacific Airport Experience of the Year

Award Presentation:
  - 2009 Frost & Sullivan Asia Pacific Aerospace & Defence Award

Publication / Organisation:
  - Frost & Sullivan

Circulation:
  - Asia Pacific

No. of times Changi has won this award - 1 (2009)

   
         
   

8. Asia’s Best Airport

Award Presentation:
  - Asiamoney Travel Poll 2010

Publication / Organisation:
  - AsiaMoney

Circulation:
  - World

No. of times Changi has won this award - 3 (2008-2010)

   
         
   

9. Best Airport – Asia

Award Presentation:
  - The Asian Freight & Supply Chain Awards 2011

Publication / Organisation:
  - Cargonews Asia

Circulation:
  - Asia

No. of times Changi has won this award - 25 (1987-2011)

   
         
   

10. Best Airport in the World

Award Presentation:
  - Business Traveller Middle East Awards

Publication / Organisation:
  - Business Traveller (Middle East)

Circulation:
  - Middle East

No. of times Changi has won this award - 8 (2004-2011)

   
         
   

11. Best Airport in the World

Award Presentation:
  - The ULTRA

Publication / Organisation:
  - Ultra Travel

Circulation:
  - UK

No. of times Changi has won this award - 5 (2007-2011)

   
         
   

12. Airport Authority Asia/Pacific with the Most Supportive Approach to Travel Retail

Award Presentation:
  - DFNI Global Awards for Travel-Retail Excellence 2011

Publication / Organisation:
  - Duty Free News International & Travel Retailer International

Circulation:
  - Asia Pacific

No. of times Changi has won this award - 13 (1998-2004, 2006-2011)

   
         
   

13. Best International Airport

Award Presentation:
  - TravelWeekly China Awards

Publication / Organisation:
  - TravelWeekly China

Circulation:
  - China

No. of times Changi has won this award - 3 (2008-2010)

   
         
   

14. Best Airport in the World

Award Presentation:
  - Reader Poll 2010

Publication / Organisation:
  - Business Traveller (UK/Europe)

Circulation:
  - World

No. of times Changi has won this award - 23 (1988-2010)

   
         
   

15. Best Airport in the World

Award Presentation:
  - 2010 Business Traveller Asia-Pacific Awards

Publication / Organisation:
  - Business Traveller (Asia Pacific)

Circulation:
  - Asia Pacific

No. of times Changi has won this award - 19 (1992-2010)

   
         
   

16. Best Airport Duty-Free in the World

Award Presentation:
  - 2009 Business Traveller Asia-Pacific Awards

Publication / Organisation:
  - Business Traveller (Asia Pacific)

Circulation:
  - Asia Pacific

No. of times Changi has won this award - 12 (1998-2009)

   
         
   

17. Best Airports Worldwide

Award Presentation:
  - Best in Travel Poll 2009

Publication / Organisation:
  - Smart Travel Asia

Circulation:
  - Asia

No. of times Changi has won this award - 2 (2008-2009)

   
         
   

18. Travel Hall of Fame

Award Presentation:
  - 20th Annual Travel Awards 2010

Publication / Organisation:
  - Travel Trade Gazette (Asia)

Circulation:
  - Asia

No. of times Changi has won this award - 8 (2002, 2004-2010)

   
         
   

19. Best International Airport

Award Presentation:
  - Business Travel Awards

Publication / Organisation:
  - Condé Nast Traveller

Circulation:
  - US

No. of times Changi has won this award - 6 (1993, 1999, 2001, 2006, 2008, 2009)

   
         
   

20. World's Favourite Airport

Award Presentation:
  - Annual Survey

Publication / Organisation:
  - Priority Pass

Circulation:
  - UK

No. of times Changi has won this award - 6 (2001-2002, 2006-2009)

   
         
   

21. Asia's Leading Airport

Award Presentation:
  - 17th World Travel Awards

Publication / Organisation:
  - World Travel Awards

Circulation:
  - Asia

No. of times Changi has won this award - 7 (2001-2002, 2006-2010)

   
         
   

22. Best Airport in the World

Award Presentation:
  - Business Traveller China Awards

Publication / Organisation:
  - Business Traveller (China)

Circulation:
  - China

No. of times Changi has won this award - 6 (2005-2010)

   
         
   

23. Best Green Service Provider - Airport

Award Presentation:
  - 6th Annual Readers Choice Awards

Publication / Organisation:
  - DestinAsian

Circulation:
  - Asia Pacific

No. of times Changi has won this award - 6 (2006-2011)

   
         
   

24. World’s Best Airport

Award Presentation:
  - 2010 World Airport Awards

Publication / Organisation:
  - Skytrax

Circulation:
  - Asia Pacific

No. of times Changi has won this award - 3 (2000, 2006, 2010)

   
 
 
         
   
  25. Best Worldwide Airport

Award Presentation :
  - Buying Business Travel 2009 Awards

Publication / Organisation:
  - Buying Business Travel


Circulation:
  - UK

No. of times Changi has won this award - 4 (2005, 2007-2009)
   
         
   
  26. Top Worldwide Airport

Award Presentation :
  - Wanderlust Travel Awards 2011

Publication / Organisation:
  - Wanderlust


Circulation:
  - UK

No. of times Changi has won this award - 9
(1999, 2001, 2003, 2005, 2007-2011)
   
         
   

27. Best Airport in Asia Pacific

Award Presentation:
  - 3rd Annual Readers Choice Awards

Publication / Organisation:
  - DestinAsian

Circulation:
  - Asia Pacific

No. of times Changi has won this award - 3 (2006-2008)

   
         
   
  28. Airport Authority with the Most Supportive Approach to Travel Retail

Award Presentation :
  - Raven Fox Global Travel Retail Award

Publication / Organisation:
  - Duty Free News International & Travel Retailer International


Circulation:
  - World

No. of times Changi has won this award - 4 (2006 - 2009)
   
         
   

29. Airport of The Year – Above 15 Million Passengers Annually

Award Presentation:
  - 2008 Frost & Sullivan Aerospace & Defense Awards

Publication / Organisation:
  - Frost & Sullivan

Circulation:
  - Asia Pacific

No. of times Changi has won this award - 1 (2008)

   
         
   
  30. Best Asia Airport

Award Presentation :
  - The Asian Freight & Supply Chain
Awards 2011

Publication / Organisation:
  - Cargonews Asia


Circulation:
  - Asia

No. of times Changi has won this award - 25 (1987-2011)
   
 
   
   
     
  Trace Our Steps  
 


Leveraging On The Past To Succeed In The Future.
 

Over the past 30 years, significant milestones have propelled Changi Airport to greater heights. Here are some of the highlights:

 
 
2011

First direct air link to Sao Paulo, Brazil, was established in March 2011, bringing Changi’s connectivity to six continents globally.

Changi Airport turned 30 this year, having come a long way since it commenced operations on 1 July 1981.

2010 Changi closed a successful 2010 with more than 42 million passenger movements, a 13% increase over 2009 and set an annual record in passenger traffic.
2009 Changi Airport was corporatized with Changi Airport Group (CAG) formed on 1 July 2009 to undertake key functions focusing on airport operations and management, air hub development, commercial activities and airport emergency services.
2008

The Civil Aviation Authority of Singapore (CAAS), the owner-operator of Singapore's Changi Airport extended a S$130 million relief package to airlines and airport partners under the Air Hub Development Fund (AHDF).

Changi Airport's Terminal 3 was officially opened by Singapore's Prime Minister Lee Hsien Loong on 25 July 2008.

Upgrading works on Changi Airport's Terminal 1 commenced in May 2008 and is targeted to be completed in the third quarter of 2011.

Budget Terminal embarked on a S$10 million expansion project to increase the terminal's handling capacity from 2.7 million passengers per annum to 7 million. The project is expected to be completed by May 2009.

Terminal 3 commenced scheduled flight operations on 9 January 2008.

2007

Singapore Changi Airport opens Terminal 3 to the public for a sneak preview.

Singapore Changi Airport's Traffic Hits All-Time High of 35 Million Passengers.

Singapore Changi Airport wins Best Airport Award for the 21st consecutive year based on an annual reader survey by Cargonews Asia magazine.

2006 Budget Terminal opens in March 2006. The upgrading of Terminal 2 with increased passenger handling capacity was completed in mid–2006.
2004

Planning and design of the Budget Terminal for low cost carriers at Singapore Changi Airport, the first in Asia, commences.  

Changi Airports International Pte Ltd, CAI, is established as a subsidiary of CAAS, with the aim to further venture overseas and share Singapore Changi Airport's expertise.

2003 Starts the upgrading of Terminal 2 which costs 240 million.
2001 Singapore Changi Airport takes a further step in overseas airport investment by acquiring a 50% stake in Alterra Partners, which owns equity stakes in Costa Rica, Curacao, Lima and London Luton Airports.
2000 Construction of Singapore Changi Airport Terminal 3 commences. When completed in 2008, it will be able to handle 20 million passengers annually, raising Singapore Changi Airport's total passenger capacity to 64 million per annum
1999 Singapore Changi Airport makes its first overseas airport investment by acquiring a 7.1 % stake in Auckland International Airport.
1996 Singapore Changi Airport's Terminal 2's passenger capacity is expanded to handle up to 23 million passengers annually to meet the double-digit growing traffic. This increases Singapore Changi Airport's total capacity to 44 million passengers per annum
1993 Singapore Changi Airport Enterprise Pte Ltd (SCAE), a wholly owned subsidiary of Civil Aviation Authority of Singapore (CAAS), is formed. Using Singapore Changi Airport as the model in Airport Management, SCAE starts providing consultancy services to overseas airports
1990 Singapore Changi Airport's Terminal 2 commences operation with an initial capacity to handle 12 million passengers
1988 We receive our first "Best Airport in the World" accolade. Since then, Singapore Changi Airport has consistently been rated the world's preferred airport by frequent travellers and readers of influential publications      
1981 Singapore Changi Airport's Terminal 1, commences operation on 1 July. Built to handle an initial capacity of 12 million passengers annually, it was later refurbished to accommodate 21 million passengers   
 
   
     
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