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Our Profile

 
 


Changi Airports International (CAI) is both an investor and manager of airports worldwide.

CAI is a wholly-owned subsidiary of Changi Airport Group (CAG). CAG is the operator and manager of the highly acclaimed Changi Airport.

The company is built on the expertise and resources of Singapore's Changi Airport. Since its inception in 1981, the airport has garnered more than 300 international awards testifying to its unrivalled standards of operational efficiency and passenger experience.

In 2008, CAI was voted the Asia Pacific Airport Investment Company of the Year.

Changi Airport also received 37.7 million passengers in 2008. Terminal 3, which opened in January 2008, has increased Singapore Changi Airport's annual handling capacity to about 70 million passengers.

CAI's broad range of business activities include investment in foreign airports, provision of consultancy services and airport management services.

CAI’s investment philosophy is one which recognizes airports as a unique class of assets: a vital part of a country’s transport infrastructure on which its economy, trade and business depend. The analysis of each investment and the choice of value creation strategy are predicated on an intimate knowledge of the processes which underpin the growth of the asset. We determine the route development potential, the untapped efficiencies and the positioning of the assets.

Our consultancy services include the core areas of airport management, airport retail planning and airport master planning.

CAI also provides training services to overseas airports in areas such as airport commercial management, operational efficiency and customer service. Some of our training programmes are conducted through our award-winning training centre, Singapore Aviation Academy (SAA).

As airport operators ourselves, we understand the business. We understand the dynamics which affect our industry and we have the right experiences in running a world class airport. We will partner you to realise the potential of your airport and create value for all stakeholders.
 
     
   
     
 

Changi Awards and Accolades

 
 


Since Changi Airport won its first award in 1988, it has become a blueprint of success and today, Changi Airport has earned more than 300 awards from international travel organizations and publications.


Below is the list of awards that Changi Airport has received in 2008 and 2009.

Please click here to view the full list of Changi's Awards and Accolades.

 
     
  2009  
 
         
   
Best Worldwide Airport

1. Best Worldwide Airport

Award Presentation:
  - Buying Business Travel 2009 Awards

Publication / Organisation:
  - Buying Business Travel

Circulation:
  - UK

No. of times Changi has won this award - 4 (2005, 2007-2009)

   
         
   

2. Best Duty Free Airport

Award Presentation:
  - Gold List 2009

Publication / Organisation:
  - Luxury Travel & Style Magazine

Circulation:
  - Australia

No. of times Changi has won this award - 1 (2009)

   
         
   
Top Worldwide Airport

3. Top Worldwide Airport

Award Presentation:
  - Wanderlust Travel Awards 2009

Publication / Organisation:
  - Wanderlust

Circulation:
  - UK

No. of times Changi has won this award - 7
(1999, 2001, 2003, 2005, 2007-2009)

   
         
   
Best Airport in Asia Pacific

4. Best Airport in Asia Pacific

Award Presentation:
  - 4th Annual Readers Choice Awards

Publication / Organisation:
  - DestinAsian

Circulation:
  - Asia Pacific

No. of times Changi has won this award - 4 (2006-2009)

   
         
   

5. Airport Authority with the Most Supportive Approach to Travel Retail

Award Presentation:
  - Raven Fox Global Travel Retail Award

Publication / Organisation:
  - Duty Free News International & Travel Retailer International

Circulation:
  - World

No. of times Changi has won this award - 4 (2006-2009)

   
         
   

6. Best Asia Airport

Award Presentation:
  - AsiaOne People’s Choice Awards

Publication / Organisation:
  - AsiaOne

Circulation:
  - World

No. of times Changi has won this award - 1 (2009)

   
         
   

7. Asia Pacific Airport Experience of the Year

Award Presentation:
  - 2009 Frost & Sullivan Asia Pacific Aerospace & Defence Award

Publication / Organisation:
  - Frost & Sullivan

Circulation:
  - Asia Pacific

No. of times Changi has won this award - 1 (2009)

   
         
   

8. Asia’s Best Airport

Award Presentation:
  - Asiamoney Travel Poll 2009

Publication / Organisation:
  - AsiaMoney

Circulation:
  - World

No. of times Changi has won this award - 2 (2008-2009)

   
         
   

9. Best Airport – Asia

Award Presentation:
  - The Asian Freight & Supply Chain Awards 2008

Publication / Organisation:
  - Cargonews Asia

Circulation:
  - Asia

No. of times Changi has won this award - 23 (1987-2009)

   
         
   

10. Best Airport in the World

Award Presentation:
  - Business Traveller Middle East Awards

Publication / Organisation:
  - Business Traveller (Middle East)

Circulation:
  - Middle East

No. of times Changi has won this award - 6 (2004-2009)

   
         
   

11. Best Airport in the World

Award Presentation:
  - The ULTRA

Publication / Organisation:
  - Ultra Travel

Circulation:
  - UK

No. of times Changi has won this award - 3 (2007-2009)

   
         
   

12. Airport Authority Asia/Pacific with the Most Supportive Approach to Travel Retail

Award Presentation:
  - DFNI Global Awards for Travel-Retail Excellence 2009

Publication / Organisation:
  - Duty Free News International & Travel Retailer International

Circulation:
  - Asia Pacific

No. of times Changi has won this award - 11 (1998-2004, 2006-2009)

   
         
   

13. Best International Airport

Award Presentation:
  - TravelWeekly China Awards

Publication / Organisation:
  - TravelWeekly China

Circulation:
  - China

No. of times Changi has won this award - 2 (2008-2009)

   
         
   

14. Best Airport in the World

Award Presentation:
  - Reader Poll 2009

Publication / Organisation:
  - Business Traveller (UK/Europe)

Circulation:
  - World

No. of times Changi has won this award - 22 (1988-2009)

   
         
   

15. Best Airport in the World

Award Presentation:
  - 2009 Business Traveller Asia-Pacific Awards

Publication / Organisation:
  - Business Traveller (Asia Pacific)

Circulation:
  - Asia Pacific

No. of times Changi has won this award - 18 (1992-2009)

   
         
   

16. Best Airport Duty-Free in the World

Award Presentation:
  - 2009 Business Traveller Asia-Pacific Awards

Publication / Organisation:
  - Business Traveller (Asia Pacific)

Circulation:
  - Asia Pacific

No. of times Changi has won this award - 12 (1998-2009)

   
         
   

17. Best Airports Worldwide

Award Presentation:
  - Best in Travel Poll 2009

Publication / Organisation:
  - Smart Travel Asia

Circulation:
  - Asia

No. of times Changi has won this award - 2 (2008-2009)

   
         
   

18. Travel Hall of Fame

Award Presentation:
  - 20th Annual Travel Awards 2009

Publication / Organisation:
  - Travel Trade Gazette (Asia)

Circulation:
  - Asia

No. of times Changi has won this award - 7 (2002, 2004-2009)

   
         
   

19. Best International Airport

Award Presentation:
  - Business Travel Awards

Publication / Organisation:
  - Condé Nast Traveller

Circulation:
  - US

No. of times Changi has won this award - 6 (1993, 1999, 2001, 2006, 2008, 2009)

   
         
   

20. World's Favourite Airport

Award Presentation:
  - Annual Survey

Publication / Organisation:
  - Priority Pass

Circulation:
  - UK

No. of times Changi has won this award - 6 (2001-2002, 2006-2009)

   
         
   

21. Asia's Leading Airport

Award Presentation:
  - 16th World Travel Awards

Publication / Organisation:
  - World Travel Awards

Circulation:
  - Asia

No. of times Changi has won this award - 6 (2001-2002, 2006-2009)

   
         
   

22. Best Airport in the World

Award Presentation:
  - Business Traveller China Awards

Publication / Organisation:
  - Business Traveller (China)

Circulation:
  - China

No. of times Changi has won this award - 5 (2005-2009)

   
 
     
   
     
  2008  
 
         
   
  1. Best Worldwide Airport

Award Presentation :
  - Buying Business Travel 2008 Awards

Publication / Organisation:
  - Buying Business Travel


Circulation:
  - UK

No. of times Changi has won this award - 3 (2005, 2007-2008)

Voted by readers of Buying Business Travel magazine, the Buying Business Travel Diamond award was awarded to Changi Airport for the 3rd time. Changi Airport received this award on 6 December 2007 in London.
   
         
   
  2. Top Worldwide Airport

Award Presentation :
  - Wanderlust Travel Awards 2008

Publication / Organisation:
  - Wanderlust


Circulation:
  - UK

No. of times Changi has won this award - 6
(1999, 2001, 2003, 2005, 2007, 2008)

Changi Airport was voted Top Worldwide Airport for the 6th consecutive time by readers of Wanderlust magazine. This award was given to Changi Airport on 31 January 2008 in London.
   
         
   

3. Best Airport in Asia Pacific

Award Presentation:
  - 3rd Annual Readers Choice Awards

Publication / Organisation:
  - DestinAsian

Circulation:
  - Asia Pacific

No. of times Changi has won this award - 3 (2006-2008)

Voted by readers of DestinAsian magazine, Singapore Changi Airport won the award for her good connection to major cities, efficient, good facilities and shopping. The award was collected on 21 February 2008 in Hong Kong.

   
         
   
  4. Airport Authority with the Most Supportive Approach to Travel Retail

Award Presentation :
  - Raven Fox Global Travel Retail Award

Publication / Organisation:
  - Duty Free News International & Travel Retailer International


Circulation:
  - World

No. of times Changi has won this award - 3 (2006 - 2008)

Changi Airport was voted the 'Airport Authority with the Most Supportive Approach to Travel Retail' at the Global Travel Retail Awards for Travel-Retail Excellence 2008 held on 29 February 2008 in London.
   
         
   

5. Airport of The Year – Above 15 Million Passengers Annually

Award Presentation:
  - 2008 Frost & Sullivan Aerospace & Defense Awards

Publication / Organisation:
  - Frost & Sullivan

Circulation:
  - Asia Pacific

No. of times Changi has won this award - 1 (2008)

Judged by experts from the Aerospace and Defense team from Frost & Sullivan, Changi Airport won the Airport of the Year award for the category above 15 mppa. This award was collected on 14 March 2008 in Singapore.

   
         
   
  6. Best Asia Airport

Award Presentation :
  - The Asian Freight & Supply Chain
Awards 2008

Publication / Organisation:
  - Cargonews Asia


Circulation:
  - Asia

No. of times Changi has won this award - 22 (1987-2008)

The AFSCA awards honour outstanding freighters and winners for demonstrating leadership as well as consistency in service quality, innovation, customer relationship management and reliability. The votes were cast by decision makers who operate the logistics and cargo supply chains in the Asia Pacific region. This award was collected on 22 April 2008 in Singapore.
   
         
   

7. Best Airport in the World

Award Presentation:
  - Business Traveller Middle East Awards

Publication / Organisation:
  - Business Traveller (Middle East)

Circulation:
  - Middle East

No. of times Changi has won this award - 5 (2004-2008)

Readers of Business Traveller Middle East magazine once again voted Changi Airport as Best Airport in the World for the 5th consecutive year. This award was collected on 5 May 2008 in Dubai.

   
         
   

8. Airport Authority in Asia/Pacific with the most supportive Approach to Travel Retail

Award Presentation :
  - Raven Fox Awards for Travel-Retail in Asia/Pacific 2007

Publication / Organisation:
  - Duty Free News International & Travel Retailer International

Circulation:
  - Asia PacificNo. of times Changi has won this award - 10
(1998-2004, 2006-2008)

Presented during the Tax-Free World Association Asia Pacific show on 13 May 2008, Changi Airport received this award in recognition of the support given to retailers in the airport.

   
         
   

9. Best Airport in the World

Award Presentation:
  - The ULTRAs

Publication / Organisation:
  - Ultra Travel

Circulation:
  - UK

No. of times Changi has won this award - 2 (2007-2008)

Voted by readers of Ultra Travel magazine, Changi Airport once again won the Best Airport in the World award for the second time. This award was collected on 13 May 2008 in London.

   
         
   
  10. Best Airport for Cargo

Award Presentation :
  - 2008 Frost & Sullivan ASEAN Transportation & Logistics Awards

Publication / Organisation:
  - Frost & Sullivan


Circulation:
  - ASEAN

No. of times Changi has won this award - 1 (2008)

Voted by members of the air cargo industry, Changi Airport was voted Best Airport for Cargo for the first time. The award was collected on 3 June 2008 in Singapore.
   
         
   

11. Best International Airport

Award Presentation:
  - Airline of the Year Awards 2008

Publication / Organisation:
  - OAG Worldwide

Circulation:
  - World

No. of times Changi has won this award - 11
(1996-2003, 2005, 2006, 2008)

Members of the public voted Changi Airport as the Best International Airport in the annual survey for the 11th time.

   
         
   
  12. Asia's Leading Airport

Award Presentation :
  - 15th World Travel Awards

Publication / Organisation:
  - World Travel Awards


Circulation:
  - World

No. of times Changi has won this award - 5
(2001,2002, 2006-2008)

The travel industry voted Changi Airport as Asia's Leading Airport at the 15th World Travel Awards. This award was collected on 19 June 2008 in Shanghai.
   
         
   

13. Best International Airport (Asia)

Award Presentation:
  - TravelWeekly (Asia) Industry Awards 2008

Publication / Organisation:
  - TravelWeekly

Circulation:
  - Asia

No. of times Changi has won this award - 1 (2008)

Voted by readers of TravelWeekly Asia, members of the travel industry voted Changi Airport as the Best International Airport (Asia). This award was collected on 17 July 2008.

   
         
   
  14. Best Airport in the World

Award Presentation :
  - 2008 Business Traveller Asia-Pacific Awards

Publication / Organisation:
  - Business Traveller (Asia Pacific)


Circulation:
  - Asia Pacific

No. of times Changi has won this award - 17 (1992-2008)

Voted Best Airport in the World for the 17th consecutive time, Changi Airport collected this award on 18 September 2008 in Hong Kong.
   
         
   

15. Best Airport Duty-Free in the World

Award Presentation:
  - 2008 Business Traveller Asia-Pacific Awards

Publication / Organisation:
  - Business Traveller (Asia Pacific)

Circulation:
  - Asia Pacific

No. of times Changi has won this award - 11 (1998-2008)

Voted Best Airport Duty-Free in the World for the 11th consecutive time, Changi Airport collected this award on 18 September 2008 in Hong Kong.

   
         
   
  16. Best Airport in the World

Award Presentation :
  - Reader Poll 2008

Publication / Organisation:
  - Business Traveller (UK / Europe)


Circulation:
  - World

No. of times Changi has won this award - 21 (1988-2008)

Changi Airport won the Best Airport in the World award for a staggering 21 consecutive years. This award was collected on 22 September 2008 in London.
   
         
   

17. Best Airport for Duty Free Shopping

Award Presentation:
  - Reader Poll 2008

Publication / Organisation:
  - Business Traveller (UK / Europe)

Circulation:
  - World

No. of times Changi has won this award - 7
(1999-2000, 2002-2004, 2006, 2008)

Changi Airport won the Best Airport for Duty Free Shopping award for 7 times. This award was collected on 22 September 2008 in London.

   
         
   

18. Travel Hall of Fame

Award Presentation :
  - 19th Annual Travel Awards 2008

Publication / Organisation:
  - Travel Trade Gazette (Asia)

Circulation:
  - Asia

No. of times Changi has won this award - 6 (2002, 2004-2008)

Changi Airport collected the 6th Travel Hall of Fame award in Bangkok on 9 October 2008.

   
         
   

19. Best Airport for Duty Free Shopping

Award Presentation:
  - Condé Nast Traveler (USA Edition) October 2008 Annual Business Travel Awards poll for Top 10 International Airports

Publication / Organisation:
  - Condé Nast Traveler

Circulation:
  - US

No. of times Changi has won this award - 5
(1993, 1999, 2001, 2006, 2008)

Readers of Condé Nast Traveler voted Changi Airport as the Best International Airport in the annual Business Travel Awards poll.

   
         
   
  20. International Airport of the Year 2008

Award Presentation :
  - CAPA Aviation Awards of Excellence 2008

Publication / Organisation:
  - Centre for Asia Pacific Aviation


Circulation:
  - Asia Pacific

No. of times Changi has won this award - 2 (2006, 2008)

Changi Airport was voted International Airport of the Year 2008 by the judges of this award. This award was collected on 30 October 2008.
   
         
   

21. Best International Airport

Award Presentation:
  - TravelWeekly China Awards

Publication / Organisation:
  - TravelWeekly China

Circulation:
  - China

No. of times Changi has won this award - 1 (2008)

The readers of TravelWeekly China voted Changi Airport as Best International Airport for the first time. The award was collected on 18 November 2008 in Shanghai.

   
         
   

22. Best Airport in the World

Award Presentation :
  - Business Traveller China Awards

Publication / Organisation:
  - Business Traveller (China)

Circulation:
  - China

No. of times Changi has won this award - 4 (2005-2008)

Changi Airport won the Best Airport in the World award for the 4th consecutive time. This award was collected on 21 November 2008.

   
         
   

23. Best International Airport

Award Presentation:
  - Telegraph Travel Awards

Publication / Organisation:
  - The Daily Telegraph

Circulation:
  - UK

No. of times Changi has won this award - 9 (1998-2005, 2008)

Voted 9 times winner of Best International Airport, Changi Airport collected this award in London on 25 November 2008.

   
         
   

24. World's Leading Airport

Award Presentation :
  - 2008 World Travel Awards

Publication / Organisation:
  - World Travel Awards

Circulation:
  - World

No. of times Changi has won this award - 4 (1994, 2006-2008)

Changi Airport clinched the World's Leading Airport award at the World Travel Awards ceremony held on 2 December 2008 in Turks & Caicos.

   
         
   

25. World's Leading Eco-friendly Airport

Award Presentation:
  - 2008 World Travel Awards

Publication / Organisation:
  - World Travel Awards

Circulation:
  - World

No. of times Changi has won this award - 1 (2008)

The first World's Leading Eco-friendly Airport award was bestowed on Changi Airport Terminal 3 on 2 December 2008.

   
         
   

26. Best Airport in the World

Award Presentation :
  - Business Traveler US Awards

Publication / Organisation:
  - Business Traveler USA

Circulation:
  - World

No. of times Changi has won this award - 17
(1991-1999, 2001-2008)

Voted by readers of Business Traveler USA magazine, Changi Airport collected this award on 11 Dec 08.

   
         
   

27. Best Airport Worldwide

Award Presentation:
  - Readers' Poll 2008

Publication / Organisation:
  - Business Traveller Germany

Circulation:
  - Germany

No. of times Changi has won this award - 16 (1993 – 2008)

Readers of Business Traveller Germany magazine voted Changi Airport as the Best Airport Worldwide for the 16th consecutive time since 1993. The award was collected on 16 Jan 09.

   
         
   

28. Best Airport in Asia

Award Presentation :
  - Readers' Poll 2008

Publication / Organisation:
  - Business Traveller Germany

Circulation:
  - Germany

No. of times Changi has won this award - 7 (2002 – 2008)

Readers of Business Traveller Germany magazine voted Changi Airport as the Best Airport in Asia for the 7th consecutive time since 2002. The award was collected on 16 Jan 09.

   
         
   
29. Deficiency-free

Award Presentation:
  - 63rd IFALPA Regional Conference

Publication / Organisation:
  - International Federation of Airline Pilots Associations (IFALPA)

Circulation:
  - World

No. of times Changi has won this award - 28 (1981 – 2008)

Changi Airport was rated Deficiency-free at the 63rd IFALPA Regional Conference.

   
 
   
   
     
  Trace Our Steps  
 


Leveraging On The Past To Succeed In The Future.
 

Over the past 25 years, significant milestones have propelled Changi Airport to greater heights. Here are some of the highlights:

 
 
2008

The Civil Aviation Authority of Singapore (CAAS), the owner-operator of Singapore's Changi Airport extended a S$130 million relief package to airlines and airport partners under the Air Hub Development Fund (AHDF).

Changi Airport's Terminal 3 was officially opened by Singapore's Prime Minister Lee Hsien Loong on 25 July 2008.

Upgrading works on Changi Airport's Terminal 1 commenced in May 2008 and is targeted to be completed in the third quarter of 2011.

Budget Terminal embarked on a S$10 million expansion project to increase the terminal's handling capacity from 2.7 million passengers per annum to 7 million. The project is expected to be completed by May 2009.

Terminal 3 commenced scheduled flight operations on 9 January 2008.

2007

Singapore Changi Airport opens Terminal 3 to the public for a sneak preview.

Singapore Changi Airport's Traffic Hits All-Time High of 35 Million Passengers.

Singapore Changi Airport wins Best Airport Award for the 21st consecutive year based on an annual reader survey by Cargonews Asia magazine.

2006 Budget Terminal opens in March 2006. The upgrading of Terminal 2 with increased passenger handling capacity was completed in mid–2006.
2004

Planning and design of the Budget Terminal for low cost carriers at Singapore Changi Airport, the first in Asia, commences.  

Changi Airports International Pte Ltd, CAI, is established as a subsidiary of CAAS, with the aim to further venture overseas and share Singapore Changi Airport's expertise.

2003 Starts the upgrading of Terminal 2 which costs 240 million.
2001 Singapore Changi Airport takes a further step in overseas airport investment by acquiring a 50% stake in Alterra Partners, which owns equity stakes in Costa Rica, Curacao, Lima and London Luton Airports.
2000 Construction of Singapore Changi Airport Terminal 3 commences. When completed in 2008, it will be able to handle 20 million passengers annually, raising Singapore Changi Airport's total passenger capacity to 64 million per annum
1999 Singapore Changi Airport makes its first overseas airport investment by acquiring a 7.1 % stake in Auckland International Airport.
1996 Singapore Changi Airport's Terminal 2's passenger capacity is expanded to handle up to 23 million passengers annually to meet the double-digit growing traffic. This increases Singapore Changi Airport's total capacity to 44 million passengers per annum
1993 Singapore Changi Airport Enterprise Pte Ltd (SCAE), a wholly owned subsidiary of Civil Aviation Authority of Singapore (CAAS), is formed. Using Singapore Changi Airport as the model in Airport Management, SCAE starts providing consultancy services to overseas airports
1990 Singapore Changi Airport's Terminal 2 commences operation with an initial capacity to handle 12 million passengers
1988 We receive our first "Best Airport in the World" accolade. Since then, Singapore Changi Airport has consistently been rated the world's preferred airport by frequent travellers and readers of influential publications      
1981 Singapore Changi Airport's Terminal 1, commences operation on 1 July. Built to handle an initial capacity of 12 million passengers annually, it was later refurbished to accommodate 21 million passengers   
 
   
     
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